Convert Subscription to Ondemand

Last updated: 2025-07-24 23:20:48

Operation Scenarios

This document describes how to convert a subscription instance to an ondemand instance via the console, including conversion rules, operation procedures, and related refund policies.

Prerequisites

• The instance must be in "Running" or "Stopped" status.
• The instance cannot be in "Creating", "Starting", "Stopping", or "Deleting" status.
• The account balance must be sufficient to support the normal activation of ondemand billing.

Operation Steps

1. Log in to the Cloud Server Console.
2. In the left navigation bar, select "Servers" to enter the cloud server list page.
3. Operate according to your current view mode. For more information about views, see "View Instance Information".

• List View: In the operation column of the target subscription instance, click "More > Instance Settings > Convert to Ondemand".

• Detail View: On the target instance details page, click "All Actions > Instance Settings > Convert to Ondemand" in the upper right corner.

4. In the "Convert to Ondemand" dialog box, review the conversion details, including:

• Current instance configuration
• Remaining subscription period
• Estimated refund amount
• New ondemand billing rate

5. Carefully read the conversion terms and refund policy.
6. Check "I have read and agree to the conversion terms and understand the refund policy", then click "Confirm".
7. Review the conversion confirmation information and click "Submit" to complete the conversion.

Refund Policy

• When converting from subscription to ondemand, the refund will be processed according to the refund logic. For the specific refund calculation formula, see Refund Instructions.
• If the order contains any unactivated renewal portion, that part of the fee will be fully refunded.
• The actual refund amount is subject to the final system calculation, and the refund will be returned in real time via the original payment method.